Competition in the rapidly evolving financial services market for customers is fierce. This puts the customer experience (CX) under a microscope at every touch point.
Customer communications are at the heart of this battle and producing accurate, consistent, compliant communications is critical to success.
- Welcome Kits
- Correspondence
- Statements
- Investment Summaries
- Policy Documents
- Credit Cards
- Marketing
Speed and agility are critical to competing in financial services. Unfortunately, customer communications infrastructures are often made up of old legacy technology cobbled together through acquisitions and homegrown development.
Quickcoms consolidates customer communications into one platform, reducing risk and improving agility. Quickcoms is a SaaS solution, born in the cloud, that supports all communication channels from one central solution.
Legacy infrastructures also put a strain on technical resources to keep up with change requests and maintenance. This reliance on technical resources also inhibits the ability of business users to implement changes and new programs.
Quickcoms puts business users in control with an intuitive composition engine, powerful business rules engine and visual workflow designer. Business users can now implement changes and new programs without technical resources and achieve the speed and agility they need to stay competitive in today’s fast moving financial services market.
Create marketing that inspires prospects to act, welcome kits that inform and delight customers and add that wow factor to statements with interactive charts, graphs, and sliders.
Take the customer experience to a whole new level at every touch point and set yourself apart from the competition.
73% of business leaders say that delivering a relevant and reliable customer experience is critical to their company’s overall business performance.
– Harvard Business Review
Manage your communications from a secure, scalable, reliable foundation.
When people, business processes or state or federal regulatory language change and you need to update business rules and communications to stay in compliance.
Quickcoms eliminates the need for redundant content and streamlines change management all within one intuitive visual user interface.